Every commission begins with a conversation.

When you choose bespoke, you’re investing in more than furniture – you’re choosing craftsmanship designed entirely around you, built to the very highest standards from the best quality materials.

Here, we’ve answered some of the questions we’re asked most often about bespoke furniture design, craftsmanship, and how we work.

From how the process works to what makes handcrafted cabinetry so enduring, this guide will help you understand what to expect when creating handmade furniture with Lancaster & Tomkinson.

If you don’t see what you’re looking for, just get in touch. We’re always happy to talk through ideas – no matter how big or small.

Explore the commonly asked questions below and do not hesitate to contact us with questions of your own for our team of designers and craftsmen.

  • What does ‘bespoke furniture’ actually mean?

    Bespoke furniture is designed and built exclusively for you to your exact requirements – not adapted from a template or adjusted to fit. Our bespoke furniture makers craft every piece from scratch, shaped around your home, your taste, and the way you live. It means furniture that fits perfectly, looks effortless, and feels like it’s always belonged.

  • How is bespoke furniture designed and made?

    It begins with a conversation about your ideas and space.

    Our bespoke furniture designers explore materials, finishes, and proportions with you before producing detailed drawings for approval. Once confirmed, your furniture is handcrafted in our Staffordshire workshop using traditional woodworking techniques refined over three generations – combining precision with quiet, enduring beauty.

  • What types of bespoke furniture do you create?

    Almost anything made from timber or wood-based materials as well as materials including glass, metals, fabrics and stone.

    We design and craft bespoke cabinetry, fitted wardrobes, kitchens, libraries, dressing rooms, home offices and statement furniture for living spaces. Whether it’s a single piece or a complete interior, each commission reflects quality craftsmanship and timeless design.

  • How long does a bespoke commission take?

    Timescales vary depending on scale and detail.

    A single cabinet or freestanding piece might take 6–8 weeks, while full rooms such as bespoke kitchens or dressing rooms can take 12–16 weeks from design approval. We’ll always share a clear schedule and keep you updated throughout – so you know exactly what’s happening and when.

  • What materials and finishes do you use?

    We use responsibly sourced hardwoods, fine veneers, and sustainable sheet materials chosen for strength and beauty. Our in-house finishing team offers everything from hand-applied oils to professional spray-painted furniture finishes, giving each piece a flawless surface that will stand the test of time. Every finish is made to last – both in structure and style.

  • Can you restore or refurbish existing furniture?

    Yes, our furniture restoration and refurbishment services apply the same skill and care to repairing or refinishing cherished pieces as we do to creating new ones. We can restore antique furniture, re-veneer damaged areas, or give modern cabinetry a refreshed finish through our furniture re-finishing service. Our craftsmen can help your favourite pieces look and feel right again.

  • Can you match existing joinery or period details in my home?

    Absolutely. Our three-generation furniture makers are experts in recreating mouldings, profiles, and finishes to ensure new work blends seamlessly with existing interiors.

    We can match paint colours, wood tones, and detailing so everything feels cohesive and considered – even in heritage homes.

  • Do you work with architects, interior designers, and developers?

    We do. Lancaster & Tomkinson regularly collaborates with architects, interior designers, and developers seeking reliable high-end joinery partners. We provide precise drawings, technical expertise, and flawless installation – helping professionals deliver projects that meet their clients’ highest expectations.

  • Where do you work and deliver projects?

    Our workshop in Newcastle-under-Lyme, Staffordshire, is ideally located to serve clients across the UK. From London townhouses to countryside estates – and even international projects – we manage design, manufacture, delivery, and installation in-house.

    Wherever you are, we’ll ensure your bespoke handmade furniture arrives safely and fits perfectly.

  • How do I start a bespoke furniture project with you?

    Simply get in touch. You don’t need detailed plans – just an idea of what you’d like to achieve. We’ll discuss your space, style, and materials before preparing an initial design and quotation. From there, we’ll guide you through every stage – design, build, delivery, and installation – bringing your vision to life with quietly exceptional British craftsmanship.

Still have questions?

If you cant find the answers you’re looking for here, please contact us.